Going back to work after maternity leave comes with a long to-do list, and choosing a nursery sits near the top of it. Most first visits end up being about the building: the paint, the new play kitchen, whether parking is easy. All fine to notice, and none of it tells you what a Tuesday will feel like for your baby.
A baby room is mostly about people and routine, so the useful questions are about those. Here are five to take on any visit, and what a good answer sounds like.

Who Will Be Your Baby’s Main Person?
In England, every child must be assigned a key person under the statutory framework for early years providers. The framework says their role is to make sure your baby’s care is tailored to your baby, to help your baby become familiar with the setting and to build a relationship with you.
Ask who that person would be, who covers when they are off, and how often you would speak to them. A good answer names a person or a small team. “Everyone looks after everyone” is a warning sign. On the visit, watch which adult a baby crawls towards when they want comfort. That tells you more than the brochure does.
Does the Day Follow Your Baby’s Routine?
Your baby already has rhythms, and you know them better than anyone. Find out how the room fits around them: when babies eat, when they sleep, and what happens if yours wakes after twenty minutes instead of an hour.
Sleep deserves a close look. The framework says babies must be put down on their back in their own separate sleep space, and that babies aged 12 months and under must only sleep in a cot. It points providers to The Lullaby Trust’s safer sleep guidance. Ask how often someone checks on a sleeping baby, and how each check is recorded.
If you are expressing milk, check how the nursery stores and labels it. NHS advice on expressing and storing breast milk is worth reading beforehand, so you know what a sensible answer sounds like. For bottles and solids, ask how the room records what each baby had and when.
How Much Fresh Air Do Babies Get?
Babies do not need much equipment to enjoy being outdoors, but somebody has to take them there. The framework requires providers to give all children daily access to an outdoor play area or, where that is not possible, to plan outdoor activity for every child each day, unless conditions such as unsafe weather make it inappropriate.
So ask what that looks like for the youngest babies. Is there a garden to crawl in, or do they go out in prams? Does it still happen in January? One example from Australia is the nursery program at Little Scholars, run by Little Scholars School of Early Learning, a family owned and operated early learning and childcare provider in South East Queensland, Australia. Through its Outdoor Explorers program, babies go out on Pram Kinder outings every day, in four-seat prams with their educators, which the provider describes as calm, sensory-rich outings.
Whatever you see, a nursery that can tell you what babies actually do outside, not just that they go, has thought about it.

How Will You Hear About the Day?
You will not be there, so the handover matters. Ask what you will be told at pick-up and how: an app, a daily diary or a chat at the door. You want the practical details, such as feeds, sleeps, nappies and mood, plus one small thing that shows your baby was noticed, like pulling themselves up on the furniture for the first time.
Ask what happens when you have a worry, too. Who do you ring, and does someone call back the same day?
What Does Settling In Look Like?
Many nurseries offer short settling-in sessions before the first full day. Ask how many you get, whether you can stay in the room, and what happens if your baby is upset. A flexible answer is a good sign. If you can, book those sessions for the weeks before your first day back, so your first day at work is not also your baby’s first day away from you.
Before you commit, read the nursery’s latest Ofsted inspection report, and read all of it rather than only the grade.

Monica Costa founded London Mums in September 2006 after her son Diego’s birth together with a group of mothers who felt the need of meeting up regularly to share the challenges and joys of motherhood in metropolitan and multicultural London. London Mums is the FREE and independent peer support group for mums and mumpreneurs based in London https://www.londonmumsmagazine.com and you can connect on Twitter @londonmums


